Frequently Asked
Questions

E-vouchers are delivered instantly via email within 2 minutes of successful payment. Physical vouchers (if applicable) are shipped within 2-3 business days via USPS First-Class Mail. You will receive tracking information via email.

If you haven't received your voucher within 15 minutes, please check your spam folder. Still missing? Contact our 24/7 support with your order ID.

Yes. All our dumps are:

• Verified by certified professionals who have passed the exam within the last 30 days.
• Updated monthly – we track exam objective changes and release updates within 72 hours.
• 100% accurate – we offer a full refund if you find an error (verified by our team).

Each dump includes the date of last update. You get free updates for 90 days after purchase.

Exam Vouchers: Unused, unregistered vouchers are refundable within 30 days of purchase. A $15 processing fee applies.

Dumps / PDFs: Due to the digital nature, dumps are non-refundable after download. If the file is corrupted and we cannot resolve it, a full refund will be issued.

Training: See our cancellation policy in Terms of Service. 14+ days before start: full refund; 7-13 days: 50% refund; less than 7 days: credit for future course.

Voucher validity varies by vendor:

• CompTIA: 12 months from purchase date
• AWS: 12 months (extendable once)
• PMI: 12 months
• Microsoft: 6 months
• Google: 12 months

Expiration dates are clearly shown on the voucher code. Extensions are subject to vendor policy and fees.

All bootcamps are live, instructor-led sessions. You can ask questions in real-time, participate in labs, and interact with peers. Classes are also recorded and available for replay for 90 days.

We also offer self-paced options for select certifications (Security+, AWS CCP) with pre-recorded videos and 24/7 lab access.

Our career support program has an 86% placement rate within 6 months of certification (2025 data). We provide:

• Resume optimization (ATS-friendly)
• LinkedIn profile review
• 3 mock interviews with industry experts
• Direct referrals to 400+ hiring partners

Job support is included with all training bundles and available as an add-on for voucher-only purchases.

We accept:

• All major credit/debit cards (Visa, Mastercard, Amex, Discover)
• PayPal
• Apple Pay & Google Pay
• Cryptocurrency (Bitcoin, Ethereum, USDC) – 5% discount applied at checkout
• Bank transfers (for corporate orders over $2,000)

All payments are processed securely via PCI-DSS Level 1 compliant gateways.

Immediately after purchase:

1. You will receive an email with a direct download link (PDF) and access to our Practice Test Engine (web-based, mobile-friendly).
2. Log in to your GlobalTechCore account → go to "My Downloads" → you'll see all purchased dumps.
3. The test engine simulates the real exam environment with timed mode, explanations, and progress tracking.

Absolutely! GlobalTechCore serves learners from over 50 countries. Exam vouchers are globally valid (exceptions: some government exams may be region-locked – we clearly label these).

We accept international credit cards and offer multi-currency pricing (USD, EUR, GBP, AUD, CAD, INR, JPY). International customers are responsible for any applicable VAT or customs duties.

Yes. We implement:

• 256-bit SSL/TLS encryption on all pages
• PCI-DSS compliant payment processors (Stripe, PayPal) – we never store full credit card numbers
• Regular security audits and penetration testing
• Optional two-factor authentication (2FA) for your account

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